Project Medical Travel

Chairperson of Project Medical Travel

David Berg

Redirect Health

As of 2026, Canadians are increasingly seeking healthcare options outside of Canada due to prolonged wait times, system capacity constraints, and growing demand for timely diagnostics and procedures. What was once a seasonal and passive flow of patients tied to snowbird populations has evolved into a measurable and expanding healthcare consumer market. Arizona is uniquely positioned to capture a meaningful share of this demand. For decades, Canadian seasonal residents have relied on Arizona’s healthcare system during extended stays, particularly in regions such as Yuma, Scottsdale, Phoenix, Mesa, Tucson, and Prescott. This long-standing presence across multiple regions of the state, combined with geographic proximity and high-quality care, provides a foundation to expand cross-border medical care into a focused and scalable economic segment.

To activate this opportunity, the Canada Arizona Business Council has launched Project Medical Care—an initiative designed to align Arizona’s healthcare providers, tourism sector, and economic development organizations around a unified and coordinated strategy to attract and serve Canadian patients.

The Canadian outbound healthcare market is measurable and targeted, representing approximately $415 million to $630 million USD annually. This reflects a highly conservative and actionable segment of the market, driven primarily by demand for timely diagnostics, specialist access, and elective procedures. The estimated patient volumes and associated spending reflect a diversified mix of care, with a significant concentration in specialty and elective treatments such as cosmetic and plastic surgery, dental procedures, weight loss and bariatric services, ophthalmology, orthopedics, and advanced diagnostics. These services are among the most common drivers of outbound healthcare demand from Canada due to extended wait times and limited accessibility, and they align closely with Arizona’s strengths in outpatient care, elective procedures, and direct-pay healthcare models.

Arizona’s projected growth in Canadian healthcare demand is structured across three defined time horizons. In the near term, through 2028, the state can generate approximately $115 million to $440 million USD in direct healthcare revenue through improved utilization of existing outpatient services, diagnostics, and currently uncoordinated demand already present within Arizona’s seasonal Canadian population. In the mid-term, by 2030, with coordinated execution and targeted market development, Arizona can scale to approximately $335 million to $875 million USD in economic impact. This phase reflects the implementation of structured intake systems, improved patient navigation, bundled service offerings, and focused outreach into key Canadian markets, enabling healthcare providers such as Banner HealthHonorHealthDignity Health, and Mayo Clinic to expand access in a controlled and efficient manner. Over the long term, by 2035, Arizona has the potential to generate approximately $660 million to $1.3 billion USD annually from Canadian patient demand, representing a meaningful share of a targeted North American market and reflecting Arizona’s combination of proximity, established Canadian presence, and ability to deliver timely care.

Achieving these financial outcomes will require Arizona’s healthcare industry to make a deliberate and sustained commitment to the Canadian market. At the projected scale, Canadian patient demand cannot remain a passive or incidental segment driven solely by seasonal residents—it must become a targeted growth priority. Healthcare systems such as Banner HealthHonorHealthDignity Health, and Mayo Clinic, along with innovative platforms like Redirect Health, will need to actively engage in coordinated outreach, patient acquisition, and service design tailored specifically to Canadian patients. This includes developing dedicated intake channels, bilingual service capabilities, bundled pricing structures, and cross-border care coordination. Without this level of focus and alignment, Arizona will continue to capture only a limited share of the market; with it, the state can position itself as a leading and trusted destination for Canadian healthcare consumers.

Arizona’s ability to execute at scale is further strengthened by innovative care delivery and navigation platforms within the state. Companies such as Redirect Health are redefining access through direct-pay models, simplified pricing, and integrated care coordination, helping reduce friction for international patients and creating a more consumer-oriented healthcare experience. Arizona’s regional healthcare diversity further strengthens its position, with Scottsdale and Phoenix serving as hubs for high-end elective and specialty care, Tucson providing academic and research-driven services, and Mesa and the East Valley offering scalable outpatient capacity. Yuma and Douglas continue to support cross-border healthcare dynamics, while additional markets such as Prescott and Flagstaff provide recovery and extended-stay environments, creating a distributed, statewide care platform.

Canadian patients represent a highly attractive, cash-paying patient base. These individuals are typically middle- to high-income and are motivated by speed, certainty, and quality of care rather than seeking low-cost alternatives. They are willing to pay out-of-pocket for diagnostics, orthopedic procedures, dental and ophthalmologic care, and preventative services. Because these patients pay directly, providers benefit from reduced administrative burden and improved operational efficiency. Time remains the primary driver of this market, as non-critical procedures in Canada can take 12 to 18 months or longer, while diagnostic delays can extend weeks to months. Arizona offers rapid diagnostics, immediate access to specialists, and accelerated scheduling, positioning the state as a high-speed, high-trust healthcare destination.

Arizona operates within a competitive landscape that includes leading U.S. states and international destinations actively pursuing cross-border healthcare demand. However, Arizona maintains a differentiated position through its combination of quality, proximity, lifestyle appeal, and continuity of care. The primary constraint is not capacity—it is coordination. Arizona does not need to build new healthcare infrastructure at scale; it needs to organize, package, and present what already exists. Project Medical Care calls for centralized intake systems, bilingual services, bundled pricing, and strategic partnerships with Canadian employers, insurers, and referral networks.

The Canada Arizona Business Council plays a central role in connecting Canadian demand with Arizona’s healthcare ecosystem, facilitating partnerships, and ensuring a unified, statewide approach. Arizona has long been recognized as a premier destination for tourism and seasonal living; by 2035, it has the opportunity to firmly establish itself as a leading North American destination for cross-border healthcare. With disciplined execution, Arizona can build a $660 million to $1.3 billion healthcare sector focused on Canadian patients, positioning the state as a trusted destination for timely, high-quality care.

Committee members include:

City of Surprise

Keats Connelly

Dignity Health

Experience Scottsdale

Redirect Health